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Cancellation Policy
Get Lost Tours Cancellation Policy​
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Deposit: All tours require a non-refundable deposit of $26.25 + tax.
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Cancellations & Modifications:
All changes or cancellations must be submitted via email to ensure a written record. -
Cancellation Policy is as follows:
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Cancellations made 8 or more days before the trip date will be charged the non-refundable deposit.
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Cancellations made 7 days before the trip date will be charged 50% of the tour + tax.
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Cancellations made 2 days or less before the trip date, or a No Call-No Show, will be charged the full tour amount + tax.
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Weather Policy:
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Tours proceed regardless of weather conditions. We recommend checking the forecast about 10 days before your trip to prepare for the expected conditions.
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If you have any questions, feel free to contact us.
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What will we see?There is opportunity to see a variety of things including, however not limited to, plant life, geology, historical sites, and more. It will depend on the tour requested.
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What should I/We bring?Here are lists to consider in order of Definite to Possibly. WHAT YOU NEED TO BRING: - Personal Water Bottle for Refills - ANY MEDS/Devices you may personally need for diabetes, serious allergies, and any other medical condition(s) you may have. - Comfortable hiking clothes and footwear should you wish to hike. - If inside the National Park, you must have a National Park Pass of some kind. A link to the place to purchase a pass will be provided in the Confirmation Email upon booking a tour. WHAT YOU MAY WANT TO BRING: - Hiking Poles and/or other hiking accessories - Appropriate clothing for the season; i.e. Lightweight comfortable clothes for warmer weather, or Warm jacket, gloves, etc... for colder weather. - Hat or type of headgear - Sunscreen, Bug Repellent, Sunglasses Other things to Consider: - Binoculars - Snacks, Beverages, or Lunch - Camera
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Will medical issues prevent someone from going?Generally, No. However, all persons are responsible for bringing any and all medications they take/need, or devices they may use; such as but not limited to... insulin pump or epi pens. GLT carries a general First Aid Kit, and the guide is WAFA (Wilderness Advanced First Aid) Certified. Lastly, depending on the dis-ability, some parts of a tour outside the vehicle, may not be accessible; such as hikes and short walks.
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Will weather be terms for cancellation?All tours will go regardless of the weather. Tours may be adjusted for weather conditions, i.e. certain areas may not be accessible for different reasons (National Parks have their own sets of rules and closures), however, the tour will happen.
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What is the cancellation policy?Deposit: All tours require a non-refundable deposit of $26.25 + tax. Cancellations & Modifications: All changes or cancellations must be submitted via email to ensure a written record. Cancellation Policy is as follows: Cancellations made 8 or more days before the trip date will be charged the non-refundable deposit. Cancellations made 7 days before the trip date will be charged 50% of the tour + tax. Cancellations made 2 days or less before the trip date, or a No Call-No Show, will be charged the full tour amount + tax. Weather Policy: Tours proceed regardless of weather conditions. We recommend checking the forecast about 10 days before your trip to prepare for the expected conditions. ​ If you have any questions, feel free to contact us.
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Will we see wildlife?There is always a possibility to see wildlife, however there are no guarantees for several different reasons. Such as, the immense size of this area and the fact that it is a desert environment. Also, the best times to see wildlife are 1 hour before and after sunrise and sunset.
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Will there be hiking involved?Depending on the tour, hikes may be involved. However, if guests decide they would rather not hike, that IS fine. GLT will never push any person into doing something they do not wish to do.
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Does GLT do tours on the river?Unfortunately, we do not. GLT prefers to focus on it's Original Intention. Providing Enjoyable Tours, On Purpose, For a Purpose. Sharing and Teaching the many great things this Land has offered here for centuries, if not millennia. And simply put, there are several companies in the area well equipped and designed to take you down the river.
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