Question 1

What will we see?

Accepted Answer

There is opportunity to see a variety of things including, however not limited to, plant life, geology, historical sites, and more.  It will depend on the tour requested.

Question 2

What should I/We bring?

Accepted Answer

Here are lists to consider in order of Definite to Possibly.

WHAT YOU NEED TO BRING:
- Personal Water Bottle for Refills
- ANY MEDS/Devices you may personally need for
diabetes, serious allergies, and any other
medical condition(s) you may have.
- Comfortable hiking clothes and footwear should you wish to hike.
- If inside the National Park, you must have a National Park Pass of some kind.  A link to the place to purchase a pass will be provided in the Confirmation Email upon booking a tour.

WHAT YOU MAY WANT TO BRING:
- Hiking Poles and/or other hiking accessories
- Appropriate clothing for the season; i.e. Lightweight comfortable clothes for warmer weather,  or Warm jacket, gloves, etc... for colder weather.
- Hat or type of headgear
- Sunscreen, Bug Repellent, Sunglasses

Other things to Consider:
- Binoculars
- Snacks, Beverages, or Lunch
- Camera

Question 3

Will medical issues prevent someone from going?

Accepted Answer

Generally, No.  However, all persons are responsible for bringing any and all medications they take/need, or devices they may use; such as but not limited to... insulin pump or epi pens.  GLT carries a general First Aid Kit, and the guide is WAFA (Wilderness Advanced First Aid) Certified.  Lastly, depending on the dis-ability, some parts of a tour outside the vehicle, may not be accessible; such as hikes and short walks.

Question 4

Will weather be terms for cancellation?

Accepted Answer

All tours will go regardless of the weather.  Tours may be adjusted for weather conditions, i.e. certain areas may not be accessible for different reasons (National Parks have their own sets of rules and closures), however, the tour will happen.

Question 5

What is the cancellation policy?

Accepted Answer

• Deposit: All tours require a non-refundable deposit of $26.25 + tax.
 • Cancellations & Modifications:
All changes or cancellations must be submitted via email to ensure a written record.
 • Cancellation Policy is as follows:
    • Cancellations made 8 or more days before the trip date will be charged the non-refundable deposit.
    • Cancellations made 7 days before the trip date will be charged 50% of the tour + tax.
    • Cancellations made 2 days or less before the trip date, or a No Call-No Show, will be charged the full tour amount + tax.

• Weather Policy:
    • Tours proceed regardless of weather conditions. We recommend checking the forecast about 10 days before your trip to prepare for the expected conditions.

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If you have any questions, feel free to contact us.(https://www.getlosttours.net/contact)

Question 6

Will we see wildlife?

Accepted Answer

There is always a possibility to see wildlife, however there are no guarantees for several different reasons.  Such as, the immense size of this area and the fact that it is a desert environment.  Also, the best times to see wildlife are 1 hour before and after sunrise and sunset.

Question 7

Will there be hiking involved?

Accepted Answer

Depending on the tour, hikes may be involved. However, if guests decide they would rather not hike, that IS fine.  GLT will never push any person into doing something they do not wish to do.

Question 8

Does GLT do tours on the river?

Accepted Answer

Unfortunately, we do not.  GLT prefers to focus on it's Original Intention.  Providing Enjoyable Tours,  On Purpose, For a Purpose.  Sharing and Teaching the many great things this Land has offered here  for centuries, if not millennia.  And simply put, there are several companies in the area well equipped and designed to take you down the river.

Question 9

Do you allow pets?

Accepted Answer

Although I am an Animal Lover, we cannot allow pets on tours.  I realize that all pet owners (which I have been myself) loves their animal(s), and believes that their animal(s) would never have an accident, however, it had just not been the case 3 different times.  However, here are
The reasons:
1- The National Park (Big Bend) does not allow pets of any kind on trails; A- because they can be attacked by the wild-life, and B- according to different sources, it disturbs wildlife habits and environment; especially when some do not clean up after their animals.  Which also leaves trails with virtual land-mines on them, that aren't from the wild-life itself.
2- Unfortunately, after 3 different accidents in the vehicle, the last of which caused GLT to have to cancel a tour, travel quite far (over 300 miles round trip) for the cleaning, which cost quite a bit to clean and remove the smell.  GLT had to do this because we could not get rid of that stain and smell, and there was no-one local to do this either.
Because of these reasons, this has been the rule since early 2022.
Thanks for understanding.

Question 10

What is a Step On Guided Tour?

Accepted Answer

This is used when there are more people than the Tour Vehicle can hold;  An H3 Hummer's Max capacity is 4 plus the guide.  When this is the case, then GLT has a guide meet with you and go with you in your vehicle.  Many companies will use it for Bus Tours and such.  GLT will do this for any group over 4.  Sometimes (if requested), GLT will use it's own vehicle, and the other vehicle follows.  Usually this would be used for up to 8 people total.  The trip still makes all the stops, can do hikes together, and shares with the whole group.   Price varies.

Cancellation Policy

Get Lost Tours Cancellation Policy​

Get Lost Tours Cancellation Policy